Tuesday, March 19, 2013

Online shopping train ticket queue up compulsively quietly canceled the contradiction between supply and demand is still the bottleneck

Online shopping has been questioned by the "train ticket queue up compulsively" booking system has been quietly cancelled the railway sector, replaced by a number of tips "ticket", improve the transparency of the purchase. Yesterday, the reporter would like to cancel the booking process "for queuing" function to display a matter "ticket" interview of Ministry of railways under the 12306 web site, but to press time, did not receive a response.

�� more votes than to apply for cancellation of orders submitted

Yesterday, the reporter login ministry official booking website 12306.cn for a September 30thBeijingToNanjingT65 time ticket. Enter the booking process, press enter the name, identity card number and submit orders, page pop-up dialog box: "respect for the customer, the train you choose the level is more than 1 tickets, no seat 0, at present, the number of queues has exceeded more than ticket number, please choose other seats don't train times, hereby remind." In front of the passenger orders submitted more than more than votes, so the reporter can only choose cancel options, and cannot continue to submit orders.

Earlier, the same steps, dialog box prompts the content "today the number and other more than * * * people before you submit a booking request, to handle your requests may have no vote, whether to continue." If the passengers to wait, in different time, may submit failed, don't get tickets.

��Application number than order immediately

The reporter tried to order a September 27th Beijing toHohhotThe 1455 train tickets, to perform the same operation after the webpage, pop-up "respect for the customer, the train you choose the level is more than 13 tickets, no seat 88, hereby remind." The reporter is determined to submit orders, the dialog box immediately show, orders have been submitted, as soon as you deal, after a few seconds, the reporters on the booking success.

Last week, to upgrade 12306 website, the "new line" increase in the booking process, the railway department said the move aims to instantaneous pressure to reduce the site, so that users can more clearly the submit orders before the others. But this approach has met with some netizens questioned, netizens think "forced to queue up" have not achieved the transparent effect, the railway departments may use the time difference in internal leave ticket.

In September 20th, the railway sector made a denial of the internal leave ticket query, beginning this week, 12306 booking site to modify the "compulsory queuing", by the display "ticket" replace sb., operation target passengers more clearly.

��The contradiction between supply and demand is still the bottleneck

Although the 12306 booking site cancelled "queue up compulsively" to show "ticket". Many of the passengers, 30 September September 29th found order train ticket is still very difficult to. Go to the northeast, Nanjing, Hohhot and other popular city train ticket has been there is not much left.

For many this phenomenon of railway industry told reporters, whether the network to buy train tickets or telephone booking, the ticket window, they are a ticket, if not solve the contradiction between supply and demand, many people vote less, more tickets will also appear not to buy train tickets.

This reporter learned that, in order to expand the railway train ticket sales channels, more convenient for passengers to buy tickets. The end of last year, the national railway train to realize online booking.

In September 18th, ushered in the Mid-Autumn Festival, National Day buy railway tickets on the last day before the peak, 12306 hits a day more than 1400000000 sites, this figure far exceeds the migration transport during the Spring Festival in 2012, 12306 sites have paralyzed and repeated queuing phenomenon.

Engaged in a multi-year railway ticket of railway staff said, "eleven" during the long holiday and transport during the Spring Festival, travel passenger flow is always higher than the actual capacity of railway, especially some hot line, not the peak travel, railway transport capacity shortage is the bottleneck of train hard to get a vote.

����Press the memory

In the middle of September, the Ministry of Railways official booking website www.12306.cn has completed a new round of ticket system upgrade, the new submit orders queuing function. But a visitor to reflect, is "the compulsory purchase of failure after queuing" big probability. Netizens "vomit tank", they in the ticket queue to eat the "dark deficient", after waiting in line to submit orders, need to wait for different time, but several times to submit will fail, wasted time, missed the purchase of other ticket on the train time and opportunity. They hypothesized that such operation leave a space to the Railway internal black-box operation.

In September 20th, the railway customer service for users questioned internal leave ticket to respond to questions, firmly denied the existence of this phenomenon and represents the network paralysis and repeated line up is due to the click of the excessive.

In September 24th, the network of "compulsory purchase queuing" was modified, changes to display the "ticket".

��Booking procedures

Registration, ticket booking, select the trips, time, select the banquet, enter the name, identity card number, order submission: 1, line up more than more than votes, cancel the order submission to modify the banquet or choose new train; 2, show the ticket number, determine the order submission, submit orders and success, order confirmation, 45 minutes online pay the fare, after payment to the station, on sale at the ticket machines, ticket. (source: Beijing Youth Network)

1 comment:

  1. I really enjoyed reading your article. I found this as an informative and interesting post. Using Queue ticket system

    ReplyDelete