CountryTravelingBureau and the State Administration for Industry and Commerce jointly issued the "Domestic tourism"A day trip" contracts (model version) "
"Day" shall not arrange for designatedShoppingSome shopping! Last week, the National Tourism Administration and the State Administration for Industry and Commerce jointly issued the "China Tour" tour "contracts (model version)" (hereinafter referred to as the "tour" contract), specification "day" market order. Reporters yesterday from theFoshanCity Tourism Bureau was informed by the tourism quality supervision, Foshan city each bigTravelingShe has been using is used more widely.GuangdongProvince versionDomestic travelContract, and not to the "tour" the establishment of a separate contract. The responsible person, at present has not received formal notification Guangdong Provincial Tourism Bureau relevant.
Foshan city each big travel to "day" the text of the contract there were many discussions. In the division of responsibilities, the travel agency must "tour" contract more clear at the same time, the industry on the part of the contract terms of operability and put forward the objection.
��Problem a: low-cost tour often arrange a plurality of shopping
The economic benefits of team prices, convenient, flexible and free group time and way, make "one-day tour" has become a tour of the province of large, popular tourist favor, and become the main way of individual travel. However, the rapid expansion of the "tour" tourism market has many problems, affecting the healthy development of. Among them, the most prominent, the most common problem is the use of low-cost travel agencies to attract tourists, with super low price to attract tourists to the group, and then add in the trip, compulsive shopping, kickbacks. "Now those ten, twenty yuan also pack lunch team, if not by shopping kickbacks, quasi!" The personage inside course of study says Li Xiaojie.
The reporter found in the interview with the group, the travel agency in the "day" during the trip shopping is very common, under normal circumstances, "day" shopping schedule more than one, sometimes more than 3. And the retention time of each shopping is more than half an hour. Sometimes guests if not willing to get off shopping, tour guides and drivers will acrimony. Because some shopping to rebate according to the vehicle number, if visitors not into shopping, tour guide will not get a rebate.
��Contract law:
May arrange for designated shopping shopping
"A day trip" contract in the "tip" clearly indicate: not allowed to travel arrangements for a fee or designated shopping shopping, if the attraction itself with shopping, travel agencies must express to tourists. Contract also calls for travel agencies and tour guides, drivers must not force or covert compulsive shopping.
In addition, the contract, clearly pointed out: travel agencies and tour guides, drivers tourists in the designated shopping shopping or to visit in the form of arrange shopping (contract expressly excluding attractions including the shopping place), coerced or forced tourists shopping, every arrangement or force a, travel agencies should to pay travel costs a total of 20% tourists to the liquidated damages. Tourists ask to return money, travel agency should be from the tourists to the delivery of the goods within three days from the date of return responsibility assume. Travel agencies and tour guides, drivers arrangement fee items, travel agencies should to the tourists refund fee project price.
��Problem two:
The tourist season "black guide" all over
Foshan guide is not enough, it is an indisputable fact. Especially in the summer travel season, the tour guide is not enough phenomenon is more obvious. In order not to affect the group plans, many did not have a tour card "black guide", "was" rush work. So, the journey of the service is not in place, not professional services, and even hurt tourists happens.
����Contract law:
For the first time clearly marked the tour guide certificate No.
In addition to the black guide, tourism market is still "black society", "black", "black guide" and "black car" phenomenon. In this regard, "tour" the requirements of the contract clear travel agency name and license number, tour guides name and tour guide certificate number, transport vehicle license plate number, driver name.
In the "tour" the contract expressly provides that "the tourist vehicles, travel agencies do not have legal qualifications according to the contract arrangement of driver and tour guide, to the tourists refund paid travel costs. If so give tourists to cause other personal, property damage, travel agencies should also bear the corresponding compensation liability."
����Problem three:
"A day trip" visitors to sign the contract
At present, Foshan City Tourism Bureau to request the travel agency in the "day", must sign the Guangdong version "team home and visitors travel contract". The contract text is more complex, more money, because of "one-day tour" tourism content is relatively simple, often only to one or two spots, some tourists have to sign a contract with the travel agency.
Contract law:
A simplified form of the money to stick out a mile
Compared to the "tour" contract and before the use of the "team" of domestic travel contract, both form and content have been simplified, basic information is reflected in the form of a table, the rights and obligations with the responsibility to reflect, is simple and practical, stick out a mile. "The use of tables, easy to be ignored before the tourists are expressed, such as tour guides, tour guide certificate name, telephone, and names of scenic spots, catering standards, and even the route, road names, visitors to see the contract will know the score." Deputy general manager Feng Zhiping said Zen trip.
The voice of the field:
Some provisions have difficulty
"The contract for a regular travel agency, the execution should be no problem, for small agency, black society, will have a great impact." Feng Zhiping said, the contract is the problem perplexing "day" market killer. But some money on the implementation of the contract will be difficult. For example, the requirements of the contract schedule line must be marked road name, via information, "road of the myriads of changes, if encounter what the traffic jam, must change the route"; also, indicate that the use of car license plate number of the requirements of the contract, "the travel agency is to arrange the vehicle according to the number s, so in the guest, the signing of the contract and the guest, is scheduled ahead of vehicle, vehicle size decision, not reality." Feng Zhiping said.
Foshan City Tourism Bureau of tourism quality supervision by the relevant responsible person also said, "the express terms of the contract such as shopping attraction in itself, to express to the tourists. What attractions to include shopping? Sell the bottle of water or sell popsicle is? There may be areas will take advantage of loopholes, the shopping packaging into attractions like, let consumers eat yabakui." He said, to execute the contract also needs refinement.
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